At FreelanMatch, we are committed to protecting your privacy and ensuring a safe and secure online experience for all of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, services, and platform.
By using FreelanMatch (the «Platform»), you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide to Us
When you create an account on FreelanMatch, we collect your details, such as your name, email address, payment information, skills, experience, portfolio, and other details.
Clients may provide project descriptions, budgets, and other project-related information.
b. Information We Collect Automatically
- Usage Data: We automatically collect information about how you use the platform, such as your IP address, browser type, operating system, pages visited, and the duration of your visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve the functionality and performance of our platform, enhance the user experience, and analyze usage patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: To create and manage your account, match freelancers with clients, and facilitate communication between users.
- Improve the Platform: To analyze usage trends and improve the performance, functionality, and security of FreelanMatch.
- Communication: To send you updates, notifications, offers, and other information about your account or services.
- Marketing: With your consent, we may send promotional emails or offer you products and services related to your interests.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide better service.
- Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our terms of service.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who help us operate our platform, process payments, and deliver our services. These third-party providers are required to handle your information following applicable privacy laws.
- Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to a subpoena, court order, or government request.
- Business Transfers: If FreelanMatch is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access, update, or correct your profile and account information at any time by logging into your account.
- Opt-Out of Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails you receive or by contacting us directly.
- Data Deletion: You can request to delete your account and personal information by contacting us. Please note that we may retain certain information for legal or business purposes, such as for resolving disputes or enforcing our agreements.
- Cookies: You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.
6. Children’s Privacy
FreelanMatch is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us, and we will take steps to delete such information.
7. International Data Transfers
If you are accessing FreelanMatch from outside the United States, please be aware that your personal information may be transferred to and processed in the United States or other countries where our servers are located. By using the Platform, you consent to the transfer and processing of your data following this Privacy Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a notice on the Platform or by sending you an email. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.